How do I request a return?
Despite careful packaging, transport damage may occur or there may be defects. Please contact us to resolve any problems, we will always find a solution to mutual satisfaction. Please contact us before returning the product, we will send you instructions on how and where to send your package and a return label.
So that we can process your return as quickly as possible, please contact our service department in advance using the contact form or the contact details below.
Phone: +49 641 - 3994863
Email address: firstname.lastname@example.org