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How do I request a return?

Despite careful packaging, transport damage may occur or there may be defects. Please contact us to resolve any problems, we will always find a solution to mutual satisfaction. Please contact us before returning the product, we will send you instructions on how and where to send your package and a return label.


So that we can process your return as quickly as possible, please contact our service department in advance using the contact form or the contact details below.


Phone: +49 641 - 3994863
Email address:

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